Denny's Website Review & Ratings + Denny's Coupons
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Denny's Website Review & Ratings + Denny's Coupons

Denny's: Products & Services

Denny's is the franchisor and operator of one of America's largest full-service restaurant chains, with 1,590 locations in the United States and 98 in Canada, Costa Rica, Mexico, Honduras, Guam, Curaçao, Puerto Rico, Dominican Republic and New Zealand, of which 90% are franchised or licensed and 10% are company-owned, with combined sales of around $2.5 billion.  

With their catchword America’s diner is always open, Dennys’s is open
- Every hour of every day (24/7);
- To all kinds of food for all kinds of tastes — with new specials all the time;
- To suggestions and feedback.

Founded in 1953 modestly offering only donuts, the business develops and now owns, operates and franchises family-style, fast-food and steakhouse restaurants.   Based in Spartanburg, South Carolina 29319, Denny’s caters to customers in their numerous brick-and-mortar outlets and not online.   The only item Denny’s (Dennys.com) sells online is Denny’s Gift Cards.

Denny’s offers:
- Red, White and Blue Plate Specials
- Fit Fare®
- $2 $4 $6 $8 Value Menu®
- Breakfast
- Lunch
- Dinner
- Appetizers
- Desserts
- Beverages
- Kids’ Fare

Besides free coupons, Denny’s provides a variety of services such as:
- Kids Eat Free
- Kids Live Well
- Birthday Free Grand Slam
- 55+ menu and AARP discount
- Hungry for Education program
- Las Vegas Wedding

To help customers with their search and purchase, Denny’s publishes on their website a Meal (nutritional value) Calculator and Denny’s (restaurant) Locator.   Lastly, there is Denny's App for iPhone/Android, which can be downloaded to see limited-time-only menus, locate the nearest Denny's and most importantly, play the Denny's 50 State Challenge, an exciting, interactive race across America, where the first person to check into a Denny’s Diner in all 50 states will win FREE GRAND SLAMS FOR LIFE.   There are great discount coupons, souvenirs and badges to unlock along the way.

Denny's: Company Background

Harold Butler and Richard Jezak founded the first Denny’s in Lakewood, California under the name Danny’s Donuts in 1953.   In 1954, they opened additional shops with expanded menu to include sandwiches and other entrees.   In 1959, Danny’s Donuts had developed into a 20-restaurant chain and to avoid conflict with another similarly named restaurant, altered their name to become Denny’s.   In 1977, Denny’s introduced the Grand Slam Breakfast in Atlanta as a nod to Hank Aaron.   It went on to become Denny’s most famous, and still-popular, breakfast.   In 1991, Denny’s moved their corporate headquarters from Irvine, California, to Spartanburg, South Carolina.  

Now, the Denny's family of restaurants serving food & beverages 24 hours 7 days a week non-stop is under President & CEO John Miller and composed of almost 1,690 units in the United States and abroad.

Denny's: Customer Feedback & Reviews

Denny's is a full-service restaurant chain comprising almost 1,690 units, of which 90% are franchised or licensed and 10% are company-owned.   It appears that the quality of food and service varies from one location to another.   As a whole, the best rating for both customer and editorial feedback is good.   Below are quotes taken from around the Web.   

Posted on Yelp.com:
Came here on a late night food run at like 1am. My daughter and I wanted something quick to go I ordered a bacon burger and seasoned fries my daughter ordered the hash skillet and pancake puppies. After 20 min the food came out but it was only the burger and the hash no pancake puppies we would have to wait for that. That took over 25 min for 3 fried pancake batter balls. By that time my food was almost cold so I asked for another order of seasoned fries which took an additional 10 minutes. Next time I'll just go to the one in Levittown, I've gotten much better service there.
- Timothy A., Brooklyn, N.Y., Feb. 2, 2013
Food was mediocre at best and they were very understaffed. I've been to other Denny's and the food tasted better. It was after the blizzard so maybe that's why they didn't have their A-game on.
- B G., Bellerose, N.Y., Feb. 14, 2013

Posted on Superpages.com:
Wonderful staff! Great food! Service is prompted & the servers make you feel like your @ home :o)
- anonymous, March 12, 2012
A local favorite of mine... everywhere I live, I look for Denny's. You will never be disappointed.
- JW from Dacula, Ga., Oct. 7, 2008

Posted on Yahoo.com:
Had Great service the staff was so friendly
But the best thing was the great food.
Hat's off to the cook's
- Greg B, 11/05/07

Published on ReviewJournal.com:
First wedding hot off the grill leaves couple full of love at Denny's (Abridged)
By Richard Lake, Las Vegas Review-Journal, April 4, 2013

Glasses clink at the bar. Bacon fries in the kitchen. A-1 sauce gets poured. Salt gets shaken. Customers take their seats. The overhead flat screen shows the Sox are whupping the Yanks 6-0. The hostess gets instructions: “Make sure you say ‘Welcome to Denny’s.”  She plasters on a smile and hustles up to the front door.

The limo pulls up. The bride, a small-town girl from Ames, Iowa, gets out. She’s got a smile wider than a slot machine and looks dazzling in a sleeveless white dress and silver heels, a fringed shawl covering her shoulders.

It’s Denny’s. It’s Vegas. It’s Fremont Street. Welcome to the Levandowski-Keller wedding.

No. Wait. Not yet. The television news cameras need another shot. The bride gets back in the limo. She does it again. And again. And again.

She knew this was coming. You don’t apply to be the first couple to get married in the downtown Las Vegas Denny’s new wedding chapel without expecting a little bit of attention.

They applied, along with what Denny’s bosses described as dozens of other couples. They were chosen and got the news a few weeks ago.

And so here they are on Wednesday evening, dressed up and standing before Paul Thornton, who ministers about 600 weddings a year.  The minister begins to speak. He talks about love and the sacred duty that wedding vows bestow upon the couple. He says it is the most sacred thing a couple can do.

The groom talks quietly, as if his bride is the only one he wants to hear his words. She glows.

The rings come out. They get slipped on. There will be a reception soon, at the bar, with pancakes and beer and Denny’s party favors.

The wedding party applauds. Members of the media applaud.

Denny's: Business Credibility & Trustworthiness

Denny’s has good business credibility.   This always-open America’s diner is a BBB business with a B+ rating on a scale of A+ to F.   According to StatShow.com, Denny’s has excellent trustworthiness (94), excellent vendor reliability (95) and excellent child safety feature (94).   According to Alexa, www.dennys.com has a great number of sites linking in, i.e. 2,926, which means that Denny’s has a good reputation, as sites linking in are a measure of reputation.   Besides, Denny’s became the largest corporate sponsor of the national charity Save the Children in 1994.   Black Enterprise magazine ranked Denny’s at the top of its list of “Best 40 Companies for Diversity” in July 2006.   Fortune ranked Denny’s in its list of "America’s 50 Best Corporations for Minorities" two years in a row.  

Denny's: Website Popularity & Google Ranking

For within three-month traffic ranking on Alexa, Denny’s is #64,560 globally and #13,236 in the United States.   This around-the-clock full-service restaurant chain’s users tend to be aged 25–35 and over 55.   Sites linking in total 2,926, which is quite a good reputation, as sites linking in are a measure of a site’s reputation.   According to StatShow com, Denny’s reaches roughly 210,510 users and delivers about 463,170 pageviews each month, while their pagerank is 6/10 (the pagerank value is 6 from 10 possible points).
 

Denny's: Social Media Presence

Denny’s has significant presence in the communities due among other factors to their Kids' Birthday Club and  Hungry for Education scholarship program and partnership with several leading non-profit minority advocacy organizations.   Denny's diversity progress has been widely acknowledged by civil rights leaders, community groups and many publications, including Hispanic Business, Black Enterprise, Asian Enterprise and Family Digest.   Fortune even ranked Denny’s in its list of "America’s 50 Best Corporations for Minorities" two years in a row.   The 50 State Challenge program of Denny's is an exciting, interactive race with free Grand Slams prize for life for the winner.   From their Media page on the top navigation bar, users can open videos, TV Spots, Always Open, Radio Spots and News.   Denny’s does not operate a blog, but runs a Let’s Be Friends page on their Facebook account, inviting people to write and post something.   This family restaurant chain’s Facebook account shows 634,712 likes, with current postings.   Their Twitter pages record 24,582 followers and 10,123 tweets, with current postings, while their YouTube channel shows 1,097 subscribers and 539,949 views.       

Denny's: Website Security & Safety

Denny’s is a restaurant chain and caters to customers through almost 1,690 outlets and not online.   However, when customers purchase Denny’s gift cards online, the transaction is done using a secure (https://) connection, secured by McAfee SECURE.   As stated in Denny's Privacy policy (Principle 7: Safeguards), personal information is protected by safeguards appropriate to the sensitivity of the information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.   The methods of protection include physical, organizational and technological measures.

A diagnostic test made on Google today June 16, 2013 confirms that www.dennys.com is not currently listed as suspicious.   Of the three pages Google tested on the site over the past 90 days, no page resulted in malicious software being downloaded and installed without user consent.   The last time Google visited this site was on 2013-05-05, and suspicious content was never found on this site within the past 90 days.   Over the past 90 days, www.dennys.com did not appear to function as an intermediary for the infection of any sites and has not hosted malicious software.

Denny's: Pricing & Packages

Denny’s does not publish prices on their website because they can vary from restaurant to restaurant.   Denny’s franchisees are independent owners/operators and can set their own pricing structure.   Customers can always find and pick the outlet location they want to patronize from Denny’s Locator box on the website and inquire about prices etc. in advance.

Denny's: Shipping Rates & Policies

Denny’s is a restaurant chain and caters to customers through almost 1,690 outlets -- and not online -- in the United States, Canada, Costa Rica, Mexico, Honduras, Guam, Curaçao, Puerto Rico, Dominican Republic and New Zealand.   Thus, shipping rates and shipping policies are irrelevant in Denny’s customer service.   The only item that Denny’s (Dennys.com) sells online is Gift Cards, but the shipping method is not disclosed anywhere on their website.

Denny's: Payment Methods Accepted

Denny’s caters to customers through almost 1,690 outlets -- and not online.   Denny’s accepts as payment major credit cards, i.e. Visa, American Express, MasterCard and Discover, as well as Dennys’s gift cards and Denny’s coupons.   Other alternative payment methods such as Debit Card, PayPal, EbillMe, BillMeLater, E-Check, EFT, Qpass etc., if acceptable, are not mentioned anywhere on their website.

Denny's: Returns, Refunds & Exchange Policy

Denny’s caters to customers through almost 1,690 outlets in the United States and abroad -- and not online.   Denny’s franchisees are independent owners/operators and can set their own return/refund policy.   Customers can always contact and inquire about their return/refund policy.   Dennys.com does not publish any return/refund policy, as such is not necessary.

Denny's: Product images & screenshots
Denny's Coupons
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